Academy Communication Etiquette and Protocol (ACCEPT)
Business Etiquette for Hoteliers
- Details
- Category: Kursus
- Published: Tuesday, 14 March 2017 22:45
- Written by Super User
- Hits: 2439
Details
- Able to observe and practice etiquette standards, good taste and common courtesy in providing excellent hospitality services to the customers.
- Able to build rapport with the customer by having good social skills.
- Increase self-confidence in handling fine dining utensils and place setting thus creating a pleasant dining experience for the client.
Content:
Business Etiquette
- Welcoming, Greetings and Salutation; Handshake and Handling of Business Card
- Telephone Etiquette
Fine Dining Theory
Fine Dining Simulation
Duration : 8 hours
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