+603-83143242 / +6017-4994679    noraini@accept-training.com

Blog

03 Mar

TTT: Certified Customer Service Consultant program

Date: 11 - 13 August 2020.

Location: Hotel Arissa Malacca

Participant: 3 lecturers of Polytechnic Melaka
Aaditional info: Certification Program in collaboration with Tuan Azizul Ilmi as panel accessors.

 

Customer Service Consultant training refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction. Besides managing professional appearance and first impressions, the knowledge and skills in business etiquette and communication is vital for frontlines as well.

 

Certified Customer Service Consultant

Certified Customer Service Consultant 1

 

 

Noraini Mohd Hanafiah

Academy Communication Etiquette and Protocol atau ACCEPT selain dari memberi khidmat latihan dalam pelbagai bidang, ACCEPT memberi fokus kepada 3 bidang utama iaitu:

a) Komunikasi
b) Etiket
c) Protokol

Academy Communication Etiquette and Protocol atau ACCEPT selain dari memberi khidmat latihan dalam pelbagai bidang, ACCEPT memberi fokus kepada 3 bidang utama iaitu:


a) Komunikasi
b) Etiket
c) Protokol

 

Hubungi Kami

  Alamat: Level 3 & 4,Wisma Suria, Jalan Teknokrat 6, Cyber 5, Wisma Suria, Cyberjaya, Selangor

  Telefon: +603-83143242 / +6017-4994679

 Laman Web: www.accept-training.com

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