Date: 11 - 13 August 2020.
Location: Hotel Arissa Malacca
Participant: 3 lecturers of Polytechnic Melaka
Aaditional info: Certification Program in collaboration with Tuan Azizul Ilmi as panel accessors.
Customer Service Consultant training refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction. Besides managing professional appearance and first impressions, the knowledge and skills in business etiquette and communication is vital for frontlines as well.