Academy Communication Etiquette and Protocol (ACCEPT)

Learning Objectives:

Able to
• clearly define what a report is, and to list the key aspects that define a report
• outline the structure that a professional report should be built around, and the appropriate order of appearance
• list the essential criteria that make up a good report, based on reader expectations
• investigate the 5 most common causes of complaints about reports, and how to avoid making them
• provide a checklist to use before submitting a report to ensure it is of a good quality
• provide a step by step guide to producing good quality reports that will be well received

Course Content:
• How to Structure a Report Professionally and Sequencing of Work
• What Makes a Good Report
• 5 Common Complaints about Reports
• A Checklist for Successful Reports
• How to Plan Your Report
• Practice

Duration :
Basic: 1 day – (6 hrs)
Intermediate: 2 day (12 hrs)

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