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Blog

28 Mar
2217 times
Conducted the session on Business Etiquette for The Power of Customer Care and First Impression Program exclusively for the frontlines of EPF. We had a great time together sharing the Business Etiquette in Customer Care with the amazing participants of the program. Customer care training refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction. Besides managing professional appearance and first impressions, the knowledge and skills in business etiquette and communication is vital for frontlines as well. Thank you Tuan Rudy Ludinata and EPF Learning Campus for the opportunity to collaborate.
10 Mar
2373 times
KURSUS PEMBENTUKAN IMEJ PROFESIONAL YANG DITUNGGU TELAH TIBA Apakah nilai diri anda punya kaitan langsung dengan imej yang anda paparkan?Benarkah imej profesional memberi impresi positif? Bagaimana?Pernah terfikir imej profesional boleh membina tapi boleh juga mencalarkan reputasi anda? Amat penting untuk memiliki pengetahuan dalam pembentukan imej. Buat anda yang berada dalam posisi ✅Pengurusan✅Jualan✅Perkhidmatan pelanggan  WAJIB mengikuti kursus PEMBENTUKAN IMEJ PROFESIONAL ini. Pasti anda akan ada satu elemen WOW yang tiada pada orang lain. Sertai kami:KURSUS PEMBENTUKAN IMEJ PROFESIONALEARLY BIRD SPECIALS NOW!!!Normal Price: RM 799.00EARLY BIRD: RM 449.00Date: 27 April 2019Venue: Residence Hotel, Bangi

Academy Communication Etiquette and Protocol atau ACCEPT selain dari memberi khidmat latihan dalam pelbagai bidang, ACCEPT memberi fokus kepada 3 bidang utama iaitu:


a) Komunikasi
b) Etiket
c) Protokol

 

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