EVENT MANAGEMENT, PROTOCOL & ETIQUETTE

27 & 28 October 2025

Akademi KTM Batu Gajah, Perak

Collaboration with Brainwork Resources PLT
Two fruitful days of learning, sharing, and hands-on activities with an energetic group from Keretapi Tanah Melayu Berhad (KTMB)!
Throughout the sessions, participants actively engaged in mastering:

SKP (Susunan Keutamaan Persekutuan)

Protokol Susunan Tempat Duduk

Panggilan Hormat & Susunan Jemputan

Protokol Jemputan & Sambutan Tetamu

Protokol Diraja

Adab & Tertib di Meja Makan
Most of the participants are those directly involved in handling VIP and Royal Family guests, especially in ensuring a smooth, safe, and comfortable journey in KTMB’s exclusive VIP coach.
Their insights and real-life experiences in santuni DiRaja truly brought depth and authenticity to the learning — making every discussion lively, practical, and full of valuable lessons in grace and precision.
Truly an inspiring group committed to upholding excellence in protocol, hospitality, and service delivery.
Thank you KTMB and Brainwork Resources PLT for the trust and collaboration!
Would you like to invite us to conduct a training session? We provide in-house training customized for companies or agencies with a group of participants. Kindly fill out the form below to assist us in preparing a proposal that aligns with your training requirements.