Bersama Mr Protokol menjayakan Kursus Protokol Liaison Officer dan Pengurusan Majlis anjuran Lembaga Peperiksaan Kementerian Pendidikan Malaysia: 13 Mac 2023. Penganjuran sesuatu majlis memerlukan pengacaraan yang baik. Nama baik penganjur, kredibiliti majlis, imej penganjur di mata VVIP dan tetamu kehormat yang lain harus dijaga. Pengacaraan majlis yang sempurna, lancar dan menepati protokol akan dapat menaikkan imej dan martabat sesebuah organisasi dan penganjurnya di mata masyarakat, negara dan dunia.  

The eyes are often referred to as the “windows to the soul” and they play a key part in face-to-face communication.  They can create a powerful connection between the speaker and listener. Eye contact is one of the critical components of non-verbal communication and it carries several subtle rules of engagement. The presence or lack of eye contact can communicate dominance, submission, honesty, interest, passion, respect, or even hostility. It also shows we are an active listener. We must be careful to use eye contact appropriately. Too much eye contact results in staring which can become awkward and may be…