+603-83143242 / +6017-4994679 noraini@accept-training.com


COURSE OUTLINE
COMPETENCY CERTIFICATE IN BUTCHERY & BANQUETING SERVICES
INTRODUCTION TO THE CUSTOMER SERVICE – “Service from The Heart”.
The program consists of important topics such as
PROGRAM - OVERVIEW OF BANQUETING AND CATERING OPERATION
Module 3: BANQUETING MANAGEMENT
Module 4: EVENT MANAGEMENT ROLES
Module 5: BANQUET COMPONENT
Module 6: FOOD SERVICE
Module 7: MEETINGS AND CONFERENCES
Module 8: VVIP/ROYALTY ARRANGEMENTS
Module 9: SETTING-UP FOR AN EVENT
Module 10: INTRODUCTION TO CULINARY BRIGADE
The Who’s Who in Culinary
THE ‘HEART’ OF THE HOUSE
2 ND PROGRAM - BUTCHERY KNOWLEDGE FOR BASIC AND INTERMEDIATE
Introduction
Hygiene
Special cuts
Merchandise technique
Costing
Equipment
Cooking Method
Business Etiquette
- Welcoming, Greetings and Salutation; Handshake and Handling of Business Card
- Telephone Etiquette
Fine Dining Theory
Fine Dining Simulation
Duration : 1 day (basic), 2 Days (intermediate), 3 days (Advance), 4 - 5 days (Competency Certified)
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Academy Communication Etiquette and Protocol atau ACCEPT selain dari memberi khidmat latihan dalam pelbagai bidang, ACCEPT memberi fokus kepada 3 bidang utama iaitu:
a) Komunikasi
b) Etiket
c) Protokol
Alamat: Level 3 & 4,Wisma Suria, Jalan Teknokrat 6, Cyber 5, Wisma Suria, Cyberjaya, Selangor
Telefon: +603-83143242 / +6017-4994679
Email: noraini@accept-training.com
Laman Web: www.accept-training.com
Facebook: EtiquetteandProtocolTraining